Welcome to Equipoise
This guide will walk you through the essential features of our platform.
Creating Your Account
- Click Sign Up on the homepage
- Enter your email address and create a password
- Check your email for a confirmation link
- Click the link to activate your account
You can also sign up using your Google or Apple account for faster access.
Navigating Your Account
Once logged in, you'll find these main sections:
- Home: Your personalized dashboard
- Orders: View your purchase history
- Tickets: Access your event tickets
- Donations: Manage recurring donations
- Settings: Update your profile and preferences
Accessing Your Orders Without a Full Account
Don't have an account? No problem! You can view your order history, tickets, and
donations using just your email address. Visit /account/login, enter your email,
and we'll send you a magic link. Click the link to access your purchase history securely.
Making a Purchase
- Browse products or events
- Add items to your cart
- Click Checkout
- Enter shipping and payment information
- Review and confirm your order
Guest Checkout & Account Creation
You don't need an account to make a purchase—guest checkout is fully supported.
However, if you'd like to track your orders, you can check the "Create an account
to track your orders" box during checkout. After your purchase completes, we'll
send you a welcome email with a link to set your password.
Getting Help
If you need assistance at any time:
- Visit our Help Center for guides and FAQs
- Contact support through the Help section
- Check your email for order confirmations and updates